Patient’s Rights to Medical Services

    • To be offered a health check on joining a Doctors list for the first time.

    • To have appropriate drugs and medicine prescribed and receive treatment on the basis of your clinical need.

    • To be referred to a Consultant acceptable to them when they and their GP thinks it is necessary, and to be referred for a second opinion if they and their GP think it is advisable.

    • To be able to choose to have a chaperone with you during consultations and examinations.

    • To be able to request a second opinion.

    • To have access to their health records, subject to any limitations of the law, and to know that those working for the NHS are under a legal duty to keep those records confidential..

    • To take part in all decisions about your treatment and to have the pros and cons of treatment, including any risks, side effects and alternative methods of treatment, fully explained.

    • To choose whether to take part in research or medical student training.

    • To receive a copy of their Doctors practice leaflet, setting out the services that he or she provides.

    • To receive a full and prompt reply to any complaints they make about the care they receive at Evington Medical Centre.

    • You can expect to be seen by any GP as a minimum within 2 – 7 days and that it is not a guarantee that you will be seen on the same day.

    • In order to achieve the above, you could receive a telephone consultation for minor or ongoing conditions, and be seen by the GP only if they decide you should be seen as a result of the telephone consultation.

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